Privacy Policy

Last Updated: March 19 2025

Performance Partners ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, book our services, or engage with us.

1. Who We Are

Performance Partners provides training, coaching, and consultancy services. We are the data controller responsible for your personal data.

If you have any questions, you can contact us at meri@performancepartners.uk

2. What Data We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email, phone number, job title, company name.

  • Booking & Payment Details: Information related to your bookings, invoices, and payments.

  • Marketing Preferences: Your opt-in preferences for receiving emails from us.

3. How We Use Your Data

We process your personal data for the following purposes:

  • To provide our services – Processing bookings, scheduling training, and delivering sessions.

  • To communicate with you – Sending confirmations, updates, and customer support messages.

  • For marketing (only if you opt-in) – Sending newsletters, promotions, and service updates.

  • To comply with legal obligations – Retaining records for tax and regulatory purposes.

4. Legal Basis for Processing

Under GDPR, we process your data based on:

  • Contractual necessity – To fulfill service agreements.

  • Legitimate interest – To improve our services and respond to inquiries.

  • Consent – For marketing emails (you can withdraw consent anytime).

  • Legal compliance – For record-keeping and regulatory obligations.

5. Marketing & Your Choices

We only send marketing emails if you have explicitly opted in. You can unsubscribe anytime by contacting us directly.

6. Data Sharing & Security

  • We do not sell or share your personal data with third parties for marketing purposes.

  • We use secure systems and encryption to protect your data.

We may share data with:

  • Payment processors (for transactions).

  • IT service providers (for website hosting and security).

  • Legal authorities (if required by law).

7. How Long We Keep Your Data

We retain your personal data only as long as necessary for the purposes listed above. Typically:

  • Service-related data: Kept for up to 7 years for legal and financial compliance.

  • Marketing data: Kept until you withdraw consent.

8. Your GDPR Rights

Under GDPR, you have the right to:
- Access your personal data.
- Correct inaccurate or incomplete data.
- Request deletion of your data ("right to be forgotten").
- Object to processing (e.g., marketing emails).
- Request data portability (to transfer your data elsewhere).

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.